Case Study on Kaye West University Essay

Companies and businesses view assorted organisational body complex body parts when they pursue antithetic strategy. In Kaye westbound University case, it has developed a strong aim-age child administration and function infrastructure while it aims to wank out high theatrical role and declargonive t severallying experience to each(prenominal) its students and to shelter an environment that leads to outstanding research.However, the Global Financial Crisis has caused Kaye West University to suffer a decline in the number of students intake. In addition, the increase in the universitys operating cost and decrease in state government backup have caused the Universitys new Vice Chancellor to look into cut back the university operating cost. He had hired a firm of business advisors, expertness for You Consulting, to look into saving cost. In the following report, we depart be discussing about(predicate) various organizational structure that a firm can take.Firstly, we go away be discussing about the occurrent organizational structure that Kaye West University uses for its student supporting dishs by defining what different types of organizational structure mean and providing justification to our explanation. We exit also evaluate on the advantages and the disadvantages that current organizational structure has. Next, we will look into the organizational structure that force for You Consulting has urge oned and provide a detailed outline of the organizational structure recommended. The advantages and disadvantages of the ill-tempered organizational structure will be assessed.Finally, we will evaluate on the strategy that Kaye West University is pursing and whether the recommendation provided by expertness for You Consulting is suit commensurate. fragment B Kaye West University De change organisational Structure De exchangeization refers to the delegation of last making of routine adds to spurn levels of attentions (Iqbal 2005). Wor k units atomic number 18 created and apiece unit will be headed by a passenger vehicle. Managers of each plump unit have the power to act independently and slay decisions (Management oeuvre Guide 2008).In Kaye West University case, change and market-based work unit organizational structure best describe the student support profits. The student support serve are provided at faculty level, so that avails provided are much(prenominal) relevant, timely and specific to students ineluctably. each support service is incorporated as a centre, with each having a manager in charge of the centres performance. The manager in-charge has the power to make decisions. This is connatural to decentralization structure, where decision making power is delegated to lower management level and managers get to act independently.Business (Market-Based) Work Unit organizational Structure In market-based structure, employees will concentrate on figureing the need of the position group, unl ike in in operation(p) work unit. It is a work unit based on particular market group (CliffsNotes 2000). Each centre is work units. The staffs will focus on meeting the necessarily of students of a particular faculty, providing customized assistance. The centres provide information or services that are tailored made to the students needs.For instance, the counselling centres, where students will be counselled according to their academic circumstances, have counsellors with specialized knowledge of the particular degree they are pursuing. This is similar to market-based structure, where the staffs in the centre focus on the needs of students from a particular faculty. Advantages and Disadvantages of employ Business (Market-Based) and Decentralized Organizational Structure The advantages of having a decentralized and market-based organizational structure are that students needs can be turn to timely, and to a greater extent specific assistance can be given to them.The managers, wh o understand certain procedures, are able to make rapid decisions to tone down the situations. Co-ordination of the different activities in the selfsame(prenominal) faculty is also easier. Decentralization empowers the managers, and motivates them to strive harder (Jordan 2002). The staffs are more committed to serving mavin particular faculty students, providing services that are more customized to their needs and hence providing a high type and supportive education experience to students. The disadvantages are that there may be lack of goal congruence and difficulty in communication of objectives betwixt different faculties.As different centres serving different faculty will have diverse objectives, it will be difficult to set the same goal for all, let al nonpareil communicating of similar objectives between the faculties. Also, there may be unhealthy competition between the different faculties. thither will also be duplication of non-production staff in different faculties . structural economics of scale will be reverberateed as a result. Also, this means that the manager becomes less skilled as he or she does not have chance in dealing with students of other(a) faculties. Section C Efficiency for You Consulting Centralized Organizational StructureThe consultant of Kaye West University wants to stamp out the 6 student service centres from different faculties to a central administration, and this shows that the consultant wants to change the student service centres to a centralized organizational structure. CentralizationcentralizationThe degree to which decision-making authority is concentrated at higher levels in an organization. is the degree to which decision-making authority is concentrated at higher levels in an organization. on that point is little or no delegation of decision-making authority given to the lower management level (Web Books).Since the service centres will be changed to one university-wide centre, decisions will be made by th e authorities in that central administration. Functional Work Unit Organizational Structure Functional work units limit attention to one function and that is what the consultant has recommended the school to do (Cohen & Bailey 1997). It plans to remove the student services from the 6 faculties and incorporate them into one central administration. Hence, by doing this, the consultant wants the Universitys central administration to be the only functional work unit that serves the students.Advantage and Disadvantages of using Functional and Centralized Organizational Structure With all employees specializing in one function, they get to specialize in a common skill and there will not be a need to multi-task several different activities at the same time. In the new organizational structure that the consultant has proposed, fewer employees will be required to staff the student services and the staffs will be able to focus in one area only. At the same time, lesser employees will be need ed to staff the services and this will importantly cut cost.In addition, they will know their respective job area and they will use similar processes in centralized student service centre, so it is an efficient and effective way of operating (Fontaine 2006). With the single university-wide centre, all the support services will be standardized. All the students will get the same service throughout the school. Hence, the students in different faculties will not feel that they are receiving unfair treatment. However, there are some disadvantages of using functional organizational structure.The focus of functional organizational structure is oft on efficiencies of operation, at the expense of creative thinking and customer value (Fontaine 2006). With one centralized unit for each support service, it may not be able to give the same level of high theatrical role and customized service to its students as is traditionally provided. Furthermore, under the new organizational structure, th e students may not get timely and relevant support services. Since there is only one centralized unit for each support service, it may not be able to cater to all the students needs at the same time. Section D Our evaluationKaye West Universitys strategy An organizations structure and process is determined by the managements strategical choices (Miles & Snow 2003). Thus to determine the most suitable organizational structure for Kaye West University, we would need to examine the goals of Kaye West University. The two strategic aims of Kaye West University are to provide a high caliber and supportive education and to foster an environment that leads to outstanding research. To achieve this, the University has developed strong student administration and services infrastructure at faculty level. Efficiency For You Consulting passAccording to Efficiency For You Consulting, it is not as cost-effective to carry on providing students services at faculty level when compared to incorporat ing the services into Universitys central administration. When providing services at faculty level, staffs in each faculty also had to multi-task and are responsible for multiple roles. Decentralized Organizational Structure As each of the school has unique and diverse academic program, it would be near for Kaye West University to continue adopting decentralized organizational structure in narrate to maintain its efficiency in making decision for each school.Students needs will be attended to faster, with specific assistance given to them. The managers, with more specialized knowledge, are able to make decisions more efficiently to control the situations. Business (Market-Based) Work Unit Organizational Structure The advantages of providing students services at faculty level include being able to be more responsive and customized to students needs, in a more timely manner. The staffs are more committed on serving one particular faculty students, providing services that are more cu stomized to their needs and hence meeting its aims of achieving high quality and supportive education experience.When we examine the different student services that each faculty provides, including enrolment and administrative matters, assessment method, special consideration, counseling, disabilities, academic program, workshops, custom upon graduation, we understand that detailed knowledge and understanding in each move is essential before staffs can be able to give quality advice and assistance to the students. Our recommendation and ConclusionIf Kaye West University were to adopt the advice provided by Efficiency For You Consulting advice, the quality of advice and assistance that the staffs can provide for the students will decrease comfortably as it is unlikely for the staffs to be able to know in abstruseness knowledge for all the courses in the entire faculty. As mentioned, the focus of functional organizational structure is often on efficiencies of operation, at the exp ense of creativity and customer value (Fontaine 2006).With the adoption of Efficiency For You Consulting recommendation, it may not be able to give the same level of high quality and customized service to its students as is traditionally provided. Furthermore, under the new organizational structure, the students may not get timely and relevant support services, it may not be able to cater to all the students needs at the same time.If the university were to adopt the functional and centralized organizational structure as advised by Efficiency For You Consulting, the university would be able to save on costs, but the quality of the services provided for the student would decrease and may cause a sink in reputation. In the long-term, it will affect the potential students impression of the school leading to a possible drop in student intake. Therefore, we would recommend that Kaye West University to continue using business (market-based) work unit and decentralized organizational struc ture.